Effective Date: June 18, 2026

D&F Services LLC dba NB Junk ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

Information We Collect

We may collect the following information when you interact with our website, forms, chat widget, phone, email, or text messaging services:

• Name

• Email address

• Phone number

• Service address

• Photos or descriptions of items for removal

• Appointment and scheduling information

• Communications sent through forms, chat widgets, email, phone calls, or text messages

• Website usage information, including IP address, browser type, device information, and pages visited

How We Use Your Information

We use the information we collect to:

• Provide quotes and junk removal services

• Schedule and manage appointments

• Respond to inquiries and customer support requests

• Send appointment reminders and service updates

• Improve our website and customer experience

• Send promotional communications when you have provided consent

• Maintain business records and comply with legal obligations

SMS Communications and Opt-In Information

If you provide your phone number and consent to receive text messages, we may send SMS messages regarding:

• Estimates and quotes

• Appointment confirmations and reminders

• Service updates

• Customer support

• Promotional offers and marketing communications

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

Consent to receive SMS messages is not a condition of purchase.

SMS Opt-In Data Protection

SMS consent is not shared with third parties or affiliates for marketing purposes.

Mobile opt-in information and consent data will not be sold, rented, or shared with third parties for their marketing or promotional purposes.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality

• Understand visitor behavior

• Measure marketing effectiveness

• Enhance user experience

These technologies may collect information about your device, browser, and interactions with our website.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

Information Sharing

We do not sell or rent your personal information.

We may share information with trusted service providers that help us operate our business, such as scheduling, communication, payment processing, website hosting, and customer management providers. These providers may only use your information to perform services on our behalf.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet or electronic storage system is completely secure.

Your Rights and Choices

You may:

• Opt out of marketing emails or text messages

• Request access to your personal information

• Request corrections to inaccurate information

• Request deletion of your information where permitted by law

• Withdraw consent for future communications

To exercise any of these rights, contact us using the information below.

Contact Us

NB Junk Removal

Website: https://www.nbjunk.com

Email: info@nbjunk.com

Phone: (830) 221-8840

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our website and services after changes are posted constitutes acceptance of the updated policy.